Erik's Bike Shop Is Now Hiring Market Training and Field Support Role!

(Chicago)

1600 16th St T 24

Apply Now For Market Training & Field Support Positions!

Summary
Market Training & Field Support is a training and support role responsible for onboarding new service & sales staff members, ongoing training & education of all store staff members, support of store needs as directed, support other market needs as directed.

Apply Now For Market Training & Field Support Positions!

Position Details
The primary responsibilities and areas of impact of this position include, but are not limited to:
Staff Development
• Sets the tone for the overall performance of sales and mechanical staff by promoting and exhibiting ERIK’S mission, values, and standards.
• On-board and orientation for all new employees within region.
• Training of all new sales and mechanical staff in market using established guidelines that meet ERIK’S performance standards.
• Ongoing technical training for mechanical staff
• Ongoing product and category training for sales staff
• Additional staff training as directed

Consumer/Staff Events & Demos
• Support, as directed by Market Leader sales and service event staffing and support in specified region.
• Support, as directed by Market Leader, consumer and staff demo events in specified region.
• Support, as directed by Market Leader, all ERIK’S trailwork sessions in region.

Retail Store Support
• Support “in-need” stores in region with sales, mechanical, and management functions as directed by Market Leader

Product Delivery
• As directed, deliver product within defined market radius.

Personal Development
• Remain current on all products, service, and technical data related to products supported at ERIK’S.

Apply Now For Market Training & Field Support Positions!

Position Requirements

Experience
• Strong knowledge and enthusiasm related to all product categories supported at ERIK’S
• Strong mechanical ability and problem solving skills
• Passion and involvement in the product categories supported at ERIK’S.

Skills
• Excellent communication skills and knowledge of learning techniques.
• Ability to act as a leader.
• Excellent organizational and time management skills.
• Knowledge of computers and technology.
• Dedication and flexibility to get the job done.
• Valid state issued driver’s license and positive driving record.

Working Conditions
• Must be located centrally within the Region serving or be willing to relocate.
• Ability to be mobile on the sales floor or service shop for extended periods of time.
• Ability to lift to 100 lbs. while utilizing appropriate equipment and safety techniques.
• Frequent driving to Erik’s Retail Store and event locations.
• Flexibility to work a various schedule including evening and weekends.

Apply Now For Market Training & Field Support Positions!

compensation: Salary + Incentives

employment type: full-time

job title: Market Training and Field Support

Click and Apply

Leave a Comment

x
Used Item USA